Privacy Policy — Downtown L.A 24 Hour Mobile Locksmith
Effective date: August 24, 2026

Information we collect. When you contact us for locksmith service, we collect the information needed to perform the job: your name, phone number, service address, and details about the work requested. Calls to our business line may be recorded for quality and record-keeping; you will hear a notice at the start of any recorded call.

How we use it. We use your information solely to provide and coordinate locksmith services: dispatching a technician, contacting you about your job, invoicing, and maintaining service records. We do not sell your personal information.

Mobile numbers and text messages. Mobile phone numbers and SMS opt-in information are never shared with or sold to third parties or affiliates for marketing purposes. If you communicate with us by text, message frequency varies based on your service interaction — typically one to a few messages per service request. Message and data rates may apply. Reply STOP to opt out of text messages at any time, or HELP for assistance.

Sharing. We share information only with the technician assigned to your job and with service providers necessary to operate our business (such as our telephone and messaging platform), and only as needed to serve you.

Contact. Questions about this policy: info@dtlalock.com or (213) 545-6740.